Xindanwei interview with Andre Pan

May Featured People: Andre Pan
Interview / Zhou Me Translation / Alice
orignal link : http://xindanwei.com/lang/en/2012/05/may-featured-people-andre-pan/

  1. Welcome to Xindanwei.com, Please introduce yourself. Could you tell us where you’re from and how you got started in the current business?

    My name is Andre Pan, but most of my friends call me POPO, which is an abbreviation of my nickname POPOEVER used for over 12 years. I’m Shanghai local people. I started a social media consultancy company named Brandigg Strategy back to 2010 with my friend Isaac Mao. The business is based on our studies and researches of China social media market through years, at that moment, we both thought it’s the right time to bring social media practice to China market, so we did it.

  2. Can you tell me about Brandigg Strategy, the company you founded, and what you do for them?

    I’m working as the Managing Director of Brandigg Strategy. Brandigg is a business service providing social media consultancy to enterprises and organizations, help them shaping their digital strategy, training social media team, building and tuning social pipelines, analyzing social data. We position ourself as a social media strategist and evangelist, entrepreneur strategic partner as well. Our structure is simple and small, and we mean to keep it that way since it’s a smart business. Basically my daily job is telling our client what they should do and should not, and telling our social media expert what the clients want and do not, it’s much like a coordinator. Meanwhile I’m also the networking tentacle of the company, join events to meet fresh connections and have talk with potential clients. I’m also acting as the amplifier when engage campaigns.

  3. As you’ve been working on social media consultancy, can you tell me the experiences you had for these years?

    We’re lucky, just after started the business, we’re introduced to our first client, USA Pavilion(USAP) of Shanghai EXPO 2010 who were looking for a digital media solution provider. We had couple rounds of happy talk and negotiation, then successfully be contracted as the official solution provider. We still keep some audio memos of the project meetings, that’s a happy memory, bunch of brainstorming ideas and laughters. In 2011, we served Standard Chartered Bank(SCB) promoting their Breeze Living product line, helped them shaping online strategy and engaged several online/offline campaigns including Apple Store event, Geek conference at The Apartment and McDonald’s McFlurry QR redeem. Comparing to USAP case, SCB has more strict internal rules and procedures, which help us learn how to cooperate with enterprise of that scale. So far, we served full hand clients from all kinds of industries adopting our social media methodology of Connectivity, Conversation, Credibility (3C). And for 2012, we’re working with some credible partnerships to build a brand new social network platform applying our understanding of social media.

  4. Of course a follow up to the previous question is, what do you think about social networking phenomenon and how has it impacted or effected your life?

    It’s a consequence of massive information volumn brought out by world wide web, people and the society need a new form of how to receive and consume daily information, I can’t tell if social networking is the most optimized methodology, but it indeed help us reach to what we want more convenient than before, and those we don’t want as well, for sure it has pros and cons. Talking my own experience, social networking dominates most of the time of my life now, help me finding routes of driving, venue of meetup, recommendation of lunch, updating with my friends in realtime, and keep an eye on my work as I play all these around, making me more accessible to answers and solutions, it infiltrates into every bit of my life already, I’m still well known among my connection by “Twittering When Driving”, OOPS. But in some case it’s annoying, say, I’m a gadget fan who have 3 Android devices and 4 Apple products, all connected to my cloud service, so when an email or message comes in, my devices will become a small chorus, it’s ok in day time, but imagine the night :)

  5. You are an active, well-known blogger and twitter user. Please provide your insights on high quality knowledge sharing among local geeks community.

    I’m kept thinking about the Positive Energy these years. During some discussions with friends and connections, I found people who be negative with sharing was mostly concerned about its productivity. Actually sharing is one of the instincts of human being, and the fundamental methodology of how we build personal network. Trust, reliability, credibility, all these positive characteristics are expectable consequences of selfless contribution. The society is an ecosystem, we must believe contributing with high quality will invest positive effect into the system, returning positive results is only a matter of time, but don’t forget the productivity of social network, which expanding our life span than its length, as we say about Sharism, the more you give, the more you receive, it’s a way of life.

  6. Thanks again for providing Xindanwei.com this opportunity to interview you. Any final thoughts for our readers?

    Same to you, thank you. Like I said above, social networking in the past few years evolved our information consumption behavior by paving a easy way of getting and reading or broadcasting, but that’s two ends of information consumption, we still need effective method or pipeline to connect these two ends, delivering on-demands information metaphor by adopting some intermediate service, I’ve seen some tryings already, and I believe there will be more in the coming years. People not only need information, but also need information ready for their own eye on arrival, just like the old time.

IFTTT(一发三通)是社会性媒体商业的关键模块

ifttt的价值

最近网络上火起来的ifttt.com服务,本身就是关键人物触发,并一夜间在中文社会性媒体空间传播,进而成为中文(包括简体和正体)主流信息空间也都来讨论这个服务,一时间各种介绍、赞美和攻略不绝于耳。 有关其跨越各个网络服务的连接触发功能,创造出大量的可能性(或想象中的可能性),让很多网民亲手尝试自己DIY的乐趣,并分享小小的成功。短短数周,ifttt 启发了大量沉睡的网民让他们重新理解网络并产生新的热情。让技术网民和非技术网民在本来“分散零碎和复杂技术”下的网络服务上又找到共同的宴会交叉点。

ifttt的创始人 Linden Tibbets 和 Jesse Tane 正是遇到了这两大问题,才决意开发ifttt。

 

ifttt凭借着对用户需求的深度洞察,将所有的API调用、服务集成都挪到了后台,由ifttt的工程师和程序来处理,而面向前端用户的,就只是现成的随心所欲的服务,而且让用户像“编程”一样地设定 if … then … 的条件,让用户以极简的方式为整个互联网“编程”,运行结果就是自动化的随心所欲的服务。—[让整个互联网成为每个人的自动服务机器,雷锋网]

除了大量技术网民对此服务的设计大加赞叹,大量普通网民也陶醉在一种类似科幻的想象中,期待类似的服务能够为网络带来很多意想不到的变化。总之,社会性媒体将这个小小团队的价值构想迅速推向公众,成为又一个绝妙的社会性媒体营销案例。

但ifttt仍然受到了广泛的关注,这些关注与它能够解决的需求并不匹配,大家都在到处求邀请,而国内山寨应用也即将出炉。大家关于ifttt的众多讨论,更多是集中于它做了一个很多人遇到的问题,尽管不那么完善但是已经开启了一扇新的大门。—–[ifttt的价值,月光博客]

鉴于ifttt服务在中文圈的流行兴致甚至高于英文空间,我们给它起了一个商业名称叫做“一发三通”,“一发”就是触发一次,而“三通”则同时有两层含义:一是生活机械工程中常见的T型管件;而是指让各种服务畅通无阻。实际上,这正是我们所畅想的社会性管道的真实版本。

在我们说设想的社会性管道中,当时只有Yahoo Pipes有这样的多向串接能力。ifttt则更多地利用了这两年开始普及的OAuth 认证打通各个服务的API接口,这样就让服务的串联关系更加服务复杂多样,能够完成更多实际的任务。 例如我们这个网志新文章到推特的自动发布就是用ifttt 的一个触发服务完成的。在ifttt出现后,整个互联网上的社会性媒体服务管道体系也就自然更新了一个版本,而各种创新则可能由此而诱发

“一发三通”类似于中国大陆和台湾之间的通邮、通航和通商,但是未来的潜力可能远远超过这些。 目前一发三通服务还不支持支付相关的服务,但是不远的未来很可能就会出现。 而这样更加便利地将信息分享与真实世界的商业价值相关联,让分享不再是孤独的虚拟行为,而是更加现实。加之社会性媒体的本身过滤价值,我们相信商业社会会更加趋向于正向积极面。

 

每个机构都是媒体

工业革命起源于19世纪初的英国,此后将繁荣带给了欧洲和美国,并分化为数十种最基础的行业,相互支持和互为产业链的上下游。 媒体产业则在20世纪中开始大放光彩,成为了服务于各个行业水平产业,每家企业都必须有相关的部门和功能与媒体打交道,当然也包括政府等公共服务机构,在20世纪下半期非政府组织开始成长后,对社会运动以及公民权利的提升也需要媒体的支持。媒体产业本身不但成为一个复杂的运作体系,对外的服务功能也日益成为优越于其他行业的自大感觉。

随着互联网的迅速兴起,科技不但改变了媒体产业的面貌,让媒体产业开始动摇。 新媒体技术借助互联网,不但改变了信息的传送模式,还加强了受众的信息发布能力。21世纪头十年所经历的网络草根化和Web 2.0 潮流,令每个人都可以在桌面或者行动中成为信息的发布、分享和传播者。 传统的媒体产业依靠广播方式传达信息到受众,或者垄断信息服务于特别目的的方式,瞬间开始被肢解。任何机构都必须面对来自草根群体的信息挑战,利用媒体操纵或者媒体自我操纵话语的能力被大大削弱。产业又开始回到竞争真正创新和服务质量的新起点。

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